FAQ

Q: Can I place an order for products that are on backorder?
A: Yes. We will then confirm that products availability and send you an email with expected shipping dates.

Q: Can I order products that I have seen but not on the site?
A: You can send us an email at service@eroticelation.com and we will search for that product for you. If it is available, we will provide you the cost of the product for you to decide if you still wish to purchase it.

Q: Q: How do I clean my sex toy?
A: You must clean your toy both before and after you use by cleaning your toy with a little hot water applying special sex toy cleaner and then rinse again. Always read your toy’s instructions as some toys may be damaged by using water.